Return & Refund Policy
Thanks for shopping at PSG Carbon.
If you are not entirely satisfied with your purchase, we're here to help.
You have 15 days to return an item from the date you received it.
Damaged products will not be accepted if you do not contact us within 24 hrs of the date you received the parcel. Therefore, please inspect the parcel together with the carrier.
To be eligible for a return, your item must be unused and in the same condition as you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
As mentioned in “Return” section, please inspect the parcel together with the carrier.
If you receive a refund, the cost of return shipping will be deducted from your refund.